Shipping Policy
Shipping Policy
At Contoura, we’re committed to getting your order to you as quickly and safely as possible. Please review our shipping information below.
Processing Time
All orders are processed within 1–3 business days after your purchase is confirmed. Orders are not shipped on weekends or holidays.
Estimated Delivery Times
- United States: 7-12 business days
- International Orders: 9–20 business days
Delivery times may vary depending on your location, carrier delays, weather conditions, or high order volume periods.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your package in real time.
Shipping Delays
While we strive to deliver all orders on time, Contoura is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances outside of our control.
Incorrect Addresses
Please ensure your shipping information is correct before placing your order. We are not responsible for packages sent to incorrectly entered addresses.
Lost or Stolen Packages
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly. If you need assistance, feel free to contact our support team and we’ll do our best to help.
Contact Us
If you have any questions regarding your order or shipping information, please contact us at: ContouraSupport@gmail.com